Our staff and volunteers are often busy supporting clients, so if you can’t get hold of someone straightaway please do leave a message. However, we thought to answer some of the questions we are most often asked, please take a moment and see if your enquiry is answered in our FAQ’s.
Our focus is to support care givers, helping them to cope with the competing demands on their time, managing their own well being, while looking after their cared for significant others, family member or friend. To find out more about our services click here.
We are always looking to grow our volunteer team. If you have experience of being a carer in the past, or have a therapy skill that you would like to offer our clients, or if you just want to give some of your valuable time and make a difference in someone’s life we would love to hear from you. Just fill in our contact form and one of the team will be in touch as soon as possible.
For many carers, caring can have positive and rewarding aspects, there are lots of reasons why caring can also leave you needing support. Caring can impact the following areas of your life
Physical and Emotional Wellbeing
Career/Education (Young Carers)
A carer is anyone who cares paid as well as unpaid, for a significant other, friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support.
The Care Act 2014 came into effect from April 2015 and replaced most previous law regarding carers and people being cared for. It outlines the way in which local authorities should carry out carer’s assessments and needs assessments; how local authorities should determine who is eligible for support; how local authorities should charge for both residential care and community care; and places new obligations on local authorities.
The Care Act is mainly for adults in need of care and support, and their adult carers. There are some provisions for the transition of children in need of care and support, parent carers of children in need of care and support, and young carers. However, the main provisions for these groups (before transition) are in the Children and Families Act 2014
Under the Care Act you are entitled to a carer’s assessment where you appear to have needs, this matches the rights to an assessment of the person being cared for. You will be entitled to support if you meet the national eligibility criteria.
The person you care for is entitled to a ‘needs assessment’ if they appear to have needs for care and support.
Local authorities can arrange for other organisations such as charities or private companies to carry out assessments.
The Care Act introduced a general duty on local authorities to promote an individual’s ‘wellbeing’. This means that they should always have a person’s wellbeing in mind and when making decisions about them or planning services.
Wellbeing can relate to:
The wellbeing principles are also part of the eligibility criteria. Local authorities must consider the impact of your role as a carer on your wellbeing. Similarly, they must consider the impact of a disabled person’s needs on their wellbeing. If the impact is significant then the eligibility criteria are likely to be met.
Yes. The Children and Families Act 2014 gives you a standalone right to an assessment as the parent of a disabled child.